🔒 Privacy Policy

5kdb Privacy Policy — How Your Information Is Kept Safe

Your privacy is our top priority at 5kdb. On this page, we explain in detail how your information is collected, where it is stored, and how it is kept secure.

Last Updated: January 2026
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SSL 256-bit
Encryption Protection
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PCI-DSS
Payment Security
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Not Third Parties
No Sale of Data
GDPR Compliance
International Standards

5kdb's Commitment to Protecting Your Data

5kdb's Privacy Policy is not just words on paper — it is part of how we operate every day. Every piece of your data is handled with care.

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End-to-End Encryption

All your personal information and payment data is protected with 256-bit SSL encryption. No third party can read or intercept this data.

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No Sale of Data

5kdb never sells your name, address, mobile number, or gaming history to any advertiser or third party.

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Transparent Data Usage

This Policy clearly states why your data is collected and how it will be used — every detail is spelled out.

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Member Controls

You can view, correct, or request deletion of your data at any time. You own your data.

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Mobile Data Protection

The 5kdb mobile app does not access your device information, location, or contact list unnecessarily.

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International Standards

5kdb's Privacy Policy is developed and regularly updated in accordance with GDPR and the guidelines of international gaming regulatory bodies.

Your Privacy Is Our Responsibility: By creating an account or using the 5kdb platform, you agree to this Privacy Policy. Please read it carefully in full.

1 Introduction

5kdb (https://5kdb.pro) is a trusted online gaming platform for players in Bangladesh. We believe your personal data belongs to you — it is not a product. This Privacy Policy ("Policy") explains how 5kdb collects, uses, stores, and protects your information.

This Policy applies to the 5kdb website, mobile app, and all other services. Whenever you log in, play a game, make a deposit, or contact support on 5kdb — this Policy is in effect.

We comply with international privacy laws, in particular GDPR (General Data Protection Regulation), as well as the guidelines of our licensing authority. We have put in place both technical and organisational measures to protect your information.

2 What Information We Collect

5kdb collects three types of data — information you provide directly, data collected automatically, and information received through third parties.

A) Information You Provide Directly

  • Full Name & Date of Birth
  • Mobile Number & Email Address
  • Current Address
  • National ID or passport number (for KYC verification)
  • Payment account details (Mobile Banking/Nagad/Rocket number)
  • Subject of Contact with the Support Team

B) Automatically Collected Information

  • IP address and approximate location
  • Browser Type and Device Information
  • Gaming history — bets, wins and losses, duration
  • Deposit & Withdrawal History
  • Time Spent on Platform & Session Logs
  • Cookies and Similar Tracking Technologies

Important: We never collect your bank PIN, card CVV, or mobile banking password. Payments are processed directly through the respective mobile banking service.

3 How Your Data Is Used

5kdb uses your data only for defined, lawful, and transparent purposes. Full details are outlined below:

Data Type Purpose of Use Legal Basis
Identity Information Account creation, KYC verification Contractual Compliance
Payment Information Deposit/Withdrawal Processing Contractual Compliance
Gaming History Dispute resolution, fraud prevention Legal Obligation
Device/IP Information Security verification, multiple account detection Legitimate Interest
Contact Information Support, Promotional Notifications Consent

Should we need to use your data for any purpose not listed above, we will obtain your consent in advance. You may opt out of promotional messages at any time.

4 How Long Data Is Retained

5kdb does not retain your data longer than necessary. Retention periods depend on the type of information and applicable legal requirements:

  • Account Information: For the duration of account activity and 5 years after closure.
  • Transaction History: Up to 7 years in accordance with anti-money laundering laws.
  • Gaming Logs: 2 years for dispute resolution.
  • Support Contact: 3 years.
  • Cookie Data: As per cookie expiry (maximum 12 months).

Once the retention period expires, data is securely deleted or anonymized so that identification is no longer possible.

5 Sharing Data with Third Parties

5kdb does not sell your data. However, there are specific circumstances where sharing information may be required:

  • Payment Processor: Mobile Banking, Nagad, Rocket — to process transactions.
  • KYC Service Providers: For identity verification purposes.
  • Technology Infrastructure: Server hosting and cloud services — for data storage.
  • Law Enforcement Agencies: Upon court order or government directive.
  • Fraud Prevention Services: To detect fraudulent or illegal activity.

When sharing data with third parties, 5kdb ensures those parties maintain appropriate privacy standards. This is enforced through data processing agreements.

6 Cookie Policy

5kdb uses cookies on its website and app. Cookies are small files stored on your device that help us improve your experience.

  • Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
  • Functional Cookies: To remember your preferred language and settings.
  • Analytics Cookies: For monitoring platform performance. You can disable these at any time.

You can manage cookies through your browser settings. However, disabling certain cookies may limit some features on 5kdb.

7 Security Measures

5kdb protects your data using industry-leading security technologies:

256-bit AES Encryption
All stored data is encrypted.

SSL/TLS Protocol
All communications are transmitted over secure connections.

Two-Factor Verification
An additional layer of security for your account.

Regular Security Audits
Annual audit by a third party.

In the event of a data breach, 5kdb will notify the relevant authorities and affected members within the legally required timeframe. We operate with full transparency when it comes to security incidents.

8 Member Rights

Under 5kdb's Privacy Policy, you have the following rights:

Right to Access Your Data

You can request to see what information 5kdb holds about you.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

You may request deletion of your data under certain circumstances.

Right to Restrict Processing

In certain cases, you may request that the use of your data be restricted.

Right to Data Portability

You may request your data in a structured, portable format.

Right to Object

You may object to the use of your data for specific purposes.

To exercise any of these rights, contact our support team via live chat. We will respond to your request within 30 business days.

9 Children's Privacy

5kdb is strictly for users aged 18 and above. We do not knowingly collect data from anyone under 18. Age is verified at registration, and additional documentation may be requested in cases of doubt.

If you become aware that someone under the age of 18 has created an account on 5kdb, please notify our support team immediately. We will close the account and delete all associated data.

10 Policy Changes

5kdb may update this Privacy Policy as needed. You will be notified on the platform and via your registered email before any changes take effect. For significant updates, your consent will be requested at the time of login.

The date of the last update is always visible at the top of the page. We recommend visiting this page regularly.

11 Contact

For any privacy-related questions, complaints, or requests, please contact 5kdb's data protection team:

  • Live Chat: Available 24/7 on 5kdb
  • Email: [email protected]
  • Response Time: Up to 72 hours

We provide support in Bengali. Have any privacy-related questions? Ask our support team anytime — we're always here to help.

Join Our Secure Platform Today

Now that you know how 5kdb protects your privacy, it's time to join with confidence. Your data is secure — your gaming experience awaits.

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